ONE HOUR LOGO DESIGN CONTACT THE PROCESS PORTFOLIO FAQ CONTACT Please contact us with your questions or quotation requests; make sure you provide us with as much details as you can so we will be able to quote you accurately. Do check the order page for the pricing. As a fully online design business we prefer to use e-mail in the communication with our clients as it accommodates with both parties time. Please contact us at business@onehourlogo.com  Schedule guideline: - Sales/Billing/Customer Support days: Monday through Sunday - Working days: Monday through Friday The turn-around time applies for the working days only and is calculated as a full day hours (1 day is 24hrs). Same day means within 24 hours from the moment we receive both the payment and creative briefing file or whichever comes last. Please see if you can find the answer in the FAQ section, else  contact us right away!  IN NEED OF FAST LOGO DESIGN? READY ON THE SAME DAY! ONE HOUR LOGO DESIGN CONTACT © 2008-2011 OneHourLogo.com. Please read our Terms and Conditions, Privacy Policy and Refund Policy. *Satisfaction guarantee: If you are not happy with the results even after we have provided with revisions and done our best, you can have your money back (given reasonable feedback and motive for your insatisfaction). Guarantee is valid only until the project is approved. Once the finalized logo is approved and delivered as final files, there are absolutely no refunds since the digital goods cannot be “returned”.